Whether you are looking for something for yourself or your home, or seeking a special gift for someone else, you’ll find something for every taste at the Artisan Village. Looking for distinctive handcrafted furniture, candles and home décor? Authentic artwork from Amish Country? From leather goods to local foods, from candles to clothing, jewelry and more-it’s all under one roof. Bird-in-Hand Artisan Village is home to a wide variety of vendors. “Meet the Maker” days provide opportunities for shoppers to connect directly with the artisans, and even watch them at work, while a centralized location makes buying goods from multiple vendors easy and convenient. And they’d speak of a growing community of local Bird-in-Hand and Lancaster County artisans who now showcase an array of exceptional handcrafted merchandise in a setting that is as unique as the goods themselves. If walls could talk… these would tell you about their long history, dating back to the 19th century, and the years they spent as home to the Village Hardware Store. My braces were first put on in October 2020.High-Quality Handcrafted Goods in a Historic Setting Since then the office has called to cancel each monthly appointment (4 months in a row). My mom has left messages and emails but no one has replied.
The wire are now loosened because the rubber bands are gone. When the scheduler calls to reschedule each month we are told it is a problem with a building but they don’t have any information, they said they are “sorry but can’t help.” And “ they know this wrong but it is happening to a lot of people.” My mom called another office in York PA. It is over 76 miles from the office I am treated at. We are told we must go there for service but this is very difficult to travel 2 hours in one direction. This office doesn’t even offer extended hours or weekend service to help accommodate travel. They have never sent out information by mail or email explaining why my treatment plans have stopped, just canceling the appointments. Artisan Smiles is fully paid, my parents portion as well as the insurance carrier. If they are unable to continue serving they should return payment so I care received care from another provider.
They have created an unrealistic burden to receive care, they have continually canceled appointments extended the length of time I am required to wear braces, they have failed to notify me of the changes of location for treatments. They are withholding payments for services and not providing services. At best this practice is poorly managed at they are knowingly defrauding patience. I would like a refund so I can receive help from another doctor.
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